Privacy Policy for Kanu Hawai‘i and Subdomains

Effective Date: December 1, 2024 

At Kanu Hawai‘i, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you interact with our websites, including kanuhawaii.org, donate.kanuhawaii.org, vol.kanuhawaii.org and pledge.kanuhawaii.org (collectively referred to as “the Sites”). It also covers compliance with the Children’s Online Privacy Protection Act (COPPA).

1. Information We Collect

We collect the following types of information:

Personal Information

  • Directly Provided Information: When you interact with the Sites, we may collect your name, email address, phone number, physical address, and other personal details. Examples include signing up for a volunteer event, submitting donations, or participating in contests and giveaways.
  • Donation-Specific Information: On donate.kanuhawaii.org, we collect donor information through forms powered by GiveWP. Payment details are processed by third-party platforms such as Stripe and PayPal.
  • Volunteer and Organizational Profiles: Organizations can create profiles and associate them with personal accounts to manage events or volunteer opportunities. These require manual approval.

Non-Personal Information

  • Log Files: Our web host tracks log file data, including IP addresses, browser types, referring pages, and timestamps. This data is used for anonymous reporting and site performance analysis.
  • Cookies and Analytics: We use cookies and Google Analytics to monitor site performance and user behavior. Cookies may store preferences or session data to enhance your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process donations and provide receipts.
  • Facilitate volunteer sign-ups and event management.
  • Share RSVP data with the host organizations of volunteer events.
  • Administer giveaways, contests, and other services.
  • Send newsletters and updates (with user opt-in via checkbox).
  • Improve site functionality and user experience.
  • Provide customer support and respond to inquiries.

3. How We Share Your Information

  • Third-Party Processors: Personal data related to donations is shared with Stripe and PayPal for processing. Financial transaction records may also be stored in QuickBooks.
  • Volunteer Hosts: RSVP information submitted via forms is shared with the host organizations of the events users wish to attend.
  • Internal Data Sharing: Data from the Sites is shared across Kanu Hawai‘i’s subdomains (e.g., pledge.kanuhawaii.org) for operational purposes.
  • Compliance and Legal Obligations: We may disclose information if required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

4. Data Retention

  • Personal data is retained indefinitely unless a deletion request is made.
  • Users can request data deletion by contacting us at privacy@kanuhawaii.org.

5. Security Measures

We take the following measures to protect your data:

  • SSL encryption for all site pages and forms.
  • Password-protected access to user accounts.
  • Controlled access to sensitive data within our systems.

Despite these measures, no online platform is completely secure. Users are encouraged to protect their account credentials and report suspicious activity.

6. User Rights

  • Data Access and Updates: Users can update their personal information via their account settings.
  • Opt-Out Options: Users can opt out of newsletters or email communications at any time by updating their preferences or using the unsubscribe link in emails.
  • Data Deletion: Users may request data deletion by contacting privacy@kanuhawaii.org.

7. Children’s Privacy (COPPA Compliance)

Our Sites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we discover that we have collected such data, we will promptly delete it.

Compliance Measures:

  • Users must be 13 years or older to use the Sites. Relevant sections of the website will display this disclaimer where necessary.

8. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to users via email or site notifications. The effective date at the top of this page will reflect the latest update.